2009 – Looking Forward to Small Businesses and Their Dedicated Hosting Buying Trends

Posted by William Toll

Small Businesses will find that the traditional Web Hosting industry will transform significantly in 2009, primarily due to the economic conditions that will continue to be a growing factor in 2009. Many of the smaller Web hosting providers will be in jeopardy as they try to continue their operations in this difficult and competitive market. The cost of capital, acquiring new customers, and servicing those customers appropriately will be too much for some of the smaller hosting providers.

In 2009, Websites and Web based applications have moved on from being just information and basic transactional models to being the foundation for new sources of revenue and increase in employee productivity. Now more than ever the knowledge that downtime, slow response, blocked IPs, poor support, billing issues can all be solved by choosing the right technologies and providers, will cause churn as businesses choose new providers. Read more…

2008: Looking Back at Small Business Hosting Purchases

Posted by William Toll

Small and medium-sized businesses found 2008 to be the year when many previously “leading edge” and “out of reach” technologies became accessible and, more importantly, critical to their bottom line.  In 2008, SMB technology teams, ISVs, and IT consultants were transforming their technology deployments to hosting services utilizing formerly out-of-reach technologies.

For the first time, SMBs were benefiting from solutions and technologies such as Software as a Service, Quad-Core CPUs, Virtualization, and the new Microsoft server technologies. Read more…

Tis’ the season for NaviSite Dedicated Hosting’s Shared Load Balancer

Posted by William Toll

NaviSite small business Dedicated Hosting customers know that this time of the year Internet traffic begins to pick up measurably. Ecommerce begins to soar as consumers begin researching and buying goods and services online. Financial and insurance firms experience an end of the year rush to prepare for the new year of taxes. Small businesses run end of year reports.

Given the explicit cost of attracting clicks and visitors, businesses need to make every visitor count! Every request to a dedicated server is important! Delays, time-outs and server slow-downs are not acceptable, this time of the year or any time of the year for that matter! Read more…

RAID Explained & Why You Should Care

Posted by William Toll

Hard Disks have moving parts.  Hard Disks fail.  Hard Disk failures can result into data loss.  Small businesses that loose data are at a greater risk of business failure and financial hardship. The hard disk industry knows this and a recent Carnegie Mellon University study looked at 100,000 hard drives and reached to the conclusion that hard drive manufacturers were exaggerating their meantime before failure (MTBF) rates by 15%. NaviSite strongly encourages businesses to seek solutions and providers that encourage the greater use of technologies like RAID.

Let’s discuss RAID (Redundant Array of Independent Disks) which, when implemented, can significantly increase a server’s reliability and performance while decreasing risk by an order of magnitude. Read more…

Freedom to Buy – Free of Hidden Fees

Posted by Jim Ciampaglio

It is very common in the dedicated hosting industry for companies to “lure” you in with posted low rates or bottom priced servers.  There are quite a few “fly by night” operations that have setup shop overnight with sub-tier infrastructure and drive their marketing strategy around a very low advertised price. This certainly gets some attention but increasingly, customers are becoming wary of this tactic. The age old adage still stand here – if it is too good to be true, it generally is.  The airline industry is a good example – how often has this happened to you?   That fare you saw advertised was 20-30% less than what shows up on your credit card bill!

As businesses increasingly look at their technology assets as revenue source, cost of downtime and associated revenue loss becomes a hard reality.  Reliability, scalability and performance become tangible in this context; especially as the peak holiday season approaches. As customers begin to ask for things like proactive monitoring and management of servers, redundancy of common points of failure, coverage from security threats and attacks on the internet, the $100 server quote jumps by 2X or 3X to get to the desired solution.  Read more…

It’s 2.00 am…Is your Hosting Provider There for You?

Posted by Laura Luedeke

When you think about key factors that go into choosing a hosting provider…at the top of any list must be SERVICE.  After all, you are entrusting the foundation of your business into someone else’s hands.

At NaviSite, we have an “Always There” philosophy when it comes to providing service. We have designed our support model to provide customers with quick and easy answers to any technical questions and be available round the clock. We understand that problems can occur at any time and we have experts ready and available for our customers – only one phone call or quick click away. Our support teams are staffed 24×7x365 and are always ready to answer all of your questions. After all, if you have a technical need or question, it should not matter what time it is, day or night…if an urgent needs arises you always want to know that someone is going to answer the call and be – always there. Read more…

An Insight into Virtual Dedicated Server (VDS) vs. Virtual Private Server (VPS)

Posted by William Toll

Over the past few years, the computing and uptime needs for the SMBs have increased steadily as they have becoming increasingly dependent on their technology infrastructure for both top line growth and bottom line results. In the mid of 2000, many companies grew out of shared Web hosting because of their need for more power, and control at an affordable price.  A new technology began to gain some traction – Virtual Private Servers or VPS in short.  This was a natural progression from the low-end shared hosting packages, empowering businesses with more control on their environment while still retaining some of the advantages of a shared hosting platform including a common operating system, ability to run applications with root access in a well defined logical container. Parallels’ (previously known as SWsoft) Virtuozzo quickly established itself as the leader in the virtualization platform and today has millions of VMs active around the world that many hosting providers launched their VPS offerings on top-of. These VPSs are typically offered at a monthly price point in the sub $100 range.

SMBs demand for increased reliability, security and computing led to the emergence of a new breed of virtualization technology called Virtual Dedicated Servers (VDS). VDS is built upon an enterprise technology dubbed as the ‘hypervisor.’ This enables the SMBs to have greater control and flexibility by providing each VDS machine with a dedicated OS instance, thereby eliminating the security and stability issues that come with a typical VPS setup. The picture below helps explain the fundamental architecture difference between the two technologies – VPS and VDS. Read more…

“What Matters Most”

Posted by Jim Ciampaglio

The term “web-hosting reseller” has evolved over the years.  The industry has moved away from the early days of pure-play reselling and now requires value added solutions riding on top of a world class infrastructure to succeed.  Resellers no longer can simply chop up a server and sell the pieces for greater than the whole and call that a business model.  Value-added solutions and being vertically integrated with the customer is now the key to success and revenue growth.

Read more…

Small Businesses Have Big Company Hosting Needs

Posted by William Toll

Why should reliability, security, and performance only be available to the Enterprise?  These fundamental technology hosting requirements are just as important, and in some cases more important, to the small business.  Small businesses are just that – small, and any issue could cause big problems that small businesses just cannot afford – both financially and with the public perception of their offering.

It is often said:

A visitor to a Website has less than 3 seconds of patience while waiting for a Web page to load or home page to appear.

A small business that does not backup up its data has a higher rate of failure than one that does backup their data.

With reliability, security, and performance being so important, for both SMB’s and Enterprises, it makes sense for service providers that have the capability to service both customers with the same fundamental core set of functionality.  This is exactly the NaviSite philosophy: deliver the foundational requirements of the Enterprise and make it accessible to the SMB.

All NaviSite dedicated servers feature powerful CPUs, dual hard drives, RAID 1 or better, Intrusion Protection System b Tipping Point, Anti-Virus for the server, all delivered across a Cisco powered network and  Tier-1 network providers.