NaviSite offers consulting, hosting and management services for an array of messaging solutions across mediums, including:

Hosted Exchange

Experience the complete flexibility and functionality of Microsoft Exchange in a secure, highly-available environment with NaviSite’s Hosted Exchange Solutions, optimized for 0-500 users.

Dedicated Exchange

Experience the complete flexibility and functionality of Microsoft Exchange in a secure, highly-available environment with NaviSite’s Dedicated Exchange Solutions with enhanced functionality and security for medium-large businesses, optimized for 500-1000 users.

Enterprise Exchange

Experience the complete flexibility and functionality of Microsoft Exchange in a secure, highly-available environment with NaviSite’s Dedicated Exchange Solutions with enhanced functionality, security and customization for large enterprises, optimized for 1000+ users.

Hosted Microsoft SharePoint

NaviSite’s SharePoint Solution helps your organization better manage, communicate, and share information, including project documents, contact lists, completed tasks, and project calendars, to improve your productivity and facilitate your success.

Enterprise Lotus Hosting

NaviSite can help you derive maximum benefit from Domino’s feature-rich messaging environment – while minimizing its management complexity.

Using NaviSite as your trusted messaging applications provider offers a number of significant benefits over hosting those same applications in-house.

• Reduced total cost of ownership: The upfront costs of creating and maintaining an IT infrastructure that can handle all of your messaging needs can be prohibitive, and severely cut into your cash flow. With NaviSite, there are no upfront costs; you just pay a single, fixed rate.
• Improved business alignment: NaviSite has the expertise required to help you pick the messaging systems that will align with your business, and customize those applications to fit your specific needs, meaning you don’t have to discover the right mix through an expensive trial and error process.
• Predictable expense management: NaviSite charges a single, predictable monthly fee, which can be budgeted for long in advance. By using NaviSite as your messaging applications provider, you eliminate the inevitable costs of repairing an in-house infrastructure.
• Security, reliability and scalability: NaviSite has 15 state of the art data centers in the US and UK to host your applications from, including 4 SAS 70 Type II compliant centers, meaning you have the security, reliability and scalability of a Fortune 100 equivalent IT infrastructure.
• Increased speed of deployment: Because NaviSite has a best in class IT infrastructure already in place, your messaging applications will be deployed much faster than you could by building an in-house system from scratch.
• Flexibility to expand as needed: Making changes to your messaging applications environment with NaviSite just requires letting us know what your new requirements are, because we have a pre-built, scalable infrastructure already in place. Giving you the flexibility to adapt to new market demands.
• Improved availability and productivity: NaviSite employs experts who do nothing but host and manage your messaging applications, meaning your applications are always available, and are working at peak efficiency.
• Increased visibility and control: NaviSite offers the patented NaviView customer interface with advanced, end-to-end integrated lifecycle tools, so you can always see how your messaging applications environment is functioning, and make changes as you need them.

NaviSite’s messaging applications include a number of features to make sure that your messaging solution is always operating at peak efficiency and in a way that compliments your unique business needs.

• Installation, configuration, and 24x7 monitoring: We will install your messaging applications on your system, configure them to fit your unique business needs, and then provide 24/7 monitoring and management, so that your system never fails.
• 24x7 Level 2 and 3 support: We have staff on-hand 24/7 to answer all of your critical and time-sensitive support questions, so that you can take the fullest advantage of your messaging applications.
• User and server administration capabilities: Even while NaviSite is hosting and managing your messaging platforms, we want to make sure that you have the ability to make changes as you need them. Which is why all of our messaging applications include administration capabilities.
• Security and patch management: Messaging providers are constantly sending out security updates and patches. It can be time-consuming and confusing to handle all of these program upgrades yourself, so NaviSite offers full security and patch management.
• Anti-spam and anti-virus protection: Spam and viruses are constantly changing and being created, so protection against them needs to be vigilant and constantly updated. NaviSite handles all of your anti-spam and anti-virus needs, so you don’t have to worry about not having the most up-to-date protection.
• Backup, restore, and deleted item retention: No matter how secure your system is, it’s always prudent to have backups and system restores in place, as well as a database of deleted items, to save those who accidentally click “Delete” instead of “Open”. NaviSite provides full backup, restoration, and deleted item retention services.
• 99.5% service level guarantee: One of the major benefits of using NaviSite as a messaging applications provider is our service level guarantee. If our service levels ever fall below 99.5%, we will reimburse you for the lost time.
• Instant messaging: Instant messaging is becoming more integral to day-to-day business operations as the speed of communication is increasing. NaviSite can provide full internal instant messaging access, so your employees can communicate and share information in real-time.
• Server clustering for 99.9% availability: NaviSite’s messaging applications are hosted on clustered servers, so that in the case of a single server failure, the remaining can pick of the slack and keep your messaging applications running at 99.9% availability.
• Platform upgrade and/or migration services: Installing a business application environment is only the first step to our relationship. We will take care of any upgrades and maintenance needed, and are continually updating our already state of the art data centers.

NaviSite Delivers a Mobile Advantage to Your Messaging Environment

With workforces becoming increasingly mobile, organizations want their employees to have mobile access to email, calendars, contacts, and other messaging functions, so that they can stay connected with customers, colleagues, and partners anytime, anywhere. While mobile email is a great productivity enhancer, implementing and managing it securely and successfully is a challenge for most organizations.

NaviSite offers end-to-end, completely managed wireless messaging solutions – minimizing the complexity and cost associated with deploying mobile messaging, while enabling your users to take full advantage of today’s wireless messaging capabilities. We deliver mobile solutions that are predictable, secure, scalable, and always accessible.

In addition, NaviSite maintains relationships with wireless network providers and device vendors; that enables us to provide you with all the key components of a complete mobile messaging solution with minimal disruptions and hassles.

NaviSite’s Mobile Messaging solutions include:

• Support for leading market platforms – Research in Motion BlackBerry, Good Technology GoodLink, and Microsoft ActiveSync
• Wireless access to Microsoft Exchange and Lotus Domino
• Installation, configuration, and 24x7 monitoring of the mobile messaging server, including the associated hardware, operating system, and application software
• 24x7 Level 2 and 3 support
• Security and patch management
• Optional anti-spam and anti-virus protection
• Continuous email, calendar, contacts, and task synchronization
• Remote access to your email address book
• Wireless data encryption
• Remote IT management capabilities for passwords and other controls
• Ability to remotely “wipe” data from devices if they are lost or stolen

Intelligent, Secure, Cost-effective Email Archiving from NaviSite

As most business data today resides in email, it is imperative to have an intelligent archiving strategy that manages your mailbox, reduces the burden on your email server, ensures quick, long-term access to important historic messages, adheres to corporate governance policies around information flow, and meets regulatory compliance requirements.

NaviSite offers a comprehensive managed email archiving solution that delivers effective email management, email regulatory compliance, supervision, and data privacy and security. Our archival solution rapidly integrates all components of an email archiving –from capturing and indexing messages to offsite storage to mailbox management and reporting.

You can use NaviSite’s Email Archiving solution with hosted or in-house messaging infrastructure, and with any of the leading email platforms: Microsoft Exchange, Lotus Notes/ Domino, and Novell GroupWise.

The Email Archiving solution from NaviSite includes:

• Low setup fee; predictable monthly storage charge
• Full-text search and retrieval on all parts of a message, including attachments
• Content monitoring and filtering, including the ability to quarantine suspicious messages
• Random sampling of mail for review according to NASD/SEC requirements
• Proactive real-time alerts to compliance and HR managers when suspicious email is sent
• Spam blocking and virus protection
• Effortless restoration of deleted email
• Automatic appending of disclaimers to outbound email