Navisite’s Proximity Portal Creates a New Service Experience for Clients
Navisite announced today it has launched a new enhanced client portal, Proximity, designed to provide clients with seamless visibility and control across the broader suite of Navisite services. With an intuitive, next-generation user interface, Proximity delivers an aggregated view of client environments via personalized dashboards, delivering the most relevant data to drive actionable insights.
“Proximity is our anchor platform moving forward to bring together an integrated, customizable, single-pane of glass experience across the entire Navisite portfolio,” said Sumeet Sabharwal, General Manager, Navisite. “Our clients are increasingly seeking not only historical performance and service metrics but deeper intelligence and analytics that support critical business decisions. Proximity is a key enabler in our goal to lead the industry in transforming from a data-centric to an action-centric client experience.”
Providing greater flexibility and the ability to quickly manage the Navisite portfolio, Proximity offers a simplified interface with enhanced functionality. Key benefits include:
- A personalized experience that can be tailored to specific roles across a client’s user base
- Anywhere access with responsive design optimized for mobile access
- Dashboard views that intelligently show services and assets, enabling clients to proactively prevent future incidents
- Timeline view of assets, showing important events and their resolution
- API access for seamless integration into a client’s core IT systems
Proximity will bring all of Navisite’s enterprise IT solutions under one view, including application services, cloud desktop and infrastructure services and hosting services.
Navisite, LLC, a part of Spectrum Enterprise, is a leading international provider of enterprise-class, cloud-enabled hosting, managed applications and services. Navisite provides a full suite of reliable and scalable managed services, including Application, Cloud Desktop, Cloud Infrastructure and Hosting services for organizations looking to outsource IT infrastructures to help lower their capital and operational costs. Enterprise clients depend on Navisite for customized solutions, delivered through an international footprint of state-of-the-art data centers. For more information about Navisite services, please visit navisite.com or navisite.co.uk.