Adopting Modern Cloud Architecture with a Cloud Partner
Adopting Modern Cloud Architecture with the Help of a Trusted Cloud Partner
When the “big three” of cloud providers arrived, including, AWS, Azure and Google, the traditional hosting and cloud service providers began to crash and burn. How did the good ones survive and differentiate in the marketplace with value added services? Adapting a service provider to differentiate in the market and service its clients is a tough business. Here are some recipes for survival and innovation.
- Listen to your clientele actively. Empathize with your clients. They are equally lost in the hyper-cloud storm. AWS and Azure launch a thousand plus new services yearly. How does the client manage the new offerings? How do your clients adopt the cloud to win, without perpetually spending a big portion of their budget on adopting services without solid assessments of their needs and the appropriateness of the services? We must help them rationalize their tool sets (legacy and cloud native).
A few more of the questions that keep the clients up at night include, what goes to cloud to live out the rest of its life? What services get re-written to create a win leveraging modern cloud services? What should the client choose to not edit, refactor, and/or adjust? What tools can you provide to help them make sense of their portfolio and available cloud services portfolio? Clearly they don’t have all the answers and when you listen to the specifics and map it out with the client, provide a curated view, then the solution is much more effective.
- Have a crisp and clear regulatory view. If you think about it, the 2% actual compliance/governance headcount budget eats up as much as 50% or more of the budget and staff resources as they provide guidance on regulations, support audits and keep the client's business out of trouble. Establishing a clear understanding of regulations and compliance requirements, helping them understand underlying controls, establishing enforcement and verification mechanisms, are a tedious and complicated business. We must help our clients understand this conundrum better. We can establish dashboards that will help them verify control adherence and verification measures that will minimize the 2% that hog the budget. It’s our job to take on the auditors and investigations and provide them dashboards of evidence.
- Security, Security, Security. In the day and age of Equifax and Russia Investigations, it is a scary world out there. We must provide them services that will help mitigate the risk. IDS, IPS, FIM, WAFS, DNS, CA capabilities are just a few of the acronyms that drive cloud security requirements. We must help implement a modern EDR solution sets that enables compute to do its job. For example, we must provide east-west traffic controls and provide service load to system load verification. In the end we must provide a consistent data view.
- Cloud talent is “not that easy to find”. All easily said and done. Have you checked into the market to see what it costs me to get a modern cloud person who understands these services? Have you looked into the fact that compatibility testing, compliance verification, portability of services, application resiliency all require staff with modern skills"? A modern cloud service provider is expected to be the answer to these skill sets requirements and help to optimize the cloud investment by leveraging scale.
- Capacity and spending management. It’s a well-known fact that most cloud adopters have overspent (usually by 30% or more). They have provisioned cloud resources as if they bought equipment on-premises. We must help them use elastic cloud services (ugh! – not that cloud EMR thing) that will cost them only what they will need and scale down when not used. We must help establish a resource consumption and billing model that will reflect true cost of needs without having to worry about off-peak/on-peak utilization
- Debunking the marketing hype. "Cloud adoption was supposed to reduce my staff expenditure." This misconception plagues most organizations. They simply don’t have the skillsets to manage their vulnerability, patch, compatibility issues are definitely to be showcased and help them manage their staff needs, while adoption best practice modern scalable cloud deployments
Where am I going with this? Modern day managed cloud service providers are hyper-scale multicloud providers who solve complex problems. Having a curated service catalog for adoption within the organization is a nightmare for most CIOs. MCSPs help them have this view and enable better conversations. In the modern world, the CIO owns the platform and business owns the app. We enable them to win. An organization’s transformation requires a trusted consultant and MCSP that provides the best advice in adopting modern architecture. This is a weapon worth fighting for and will only provide a better conversation with the business and better outcome for the organization as a whole. Stop being a hurdle and start being a solution.