Reliable, Secure, Cloud-Enabled
Managed Application Services (MAS)

NaviSite Managed Application Services provide complete functional and technical support for Oracle and Microsoft applications. Built on the NaviCloud enterprise-class cloud-computing platform, NaviSite MAS is a service-based offering with a usage-based billing model that eliminates upfront capital expenditures, reduces recurring operational costs, and speeds deployment. With NaviSite MAS, enterprises eliminate the daily challenges of ERP application management and support, and can focus on their core business objectives.

One Call, One Source

NaviSite’s Managed Application Services is an all-inclusive solution, comprising:

On-Boarding: NaviSite is an Oracle Platinum Partner and Microsoft Gold Certified Partner with more than 200 on-boarding projects under its belt
Application Management: Includes full operational and functional support
Lifecycle Management Services: Includes vendor-released patches, service packs, and application upgrades

Security

NaviSite’s flagship cloud-enabled SSAE-16 US data centers employ an array of physical and data security measures, including:

24/7/365 on-site security personnel and video surveillance
Offices and common areas isolated from the data center
Biometric palm scanners at entrances
Card access control at all interior and exterior doors
Firewalls; Intrusion Detection Systems; Intrusion Prevention Systems

Service Level Guarantees

NaviSite’s comprehensive, guaranteed service levels include:

Response and resolution
Application availability
Performance
Change management
Disaster Recovery (DR)

Built-in Disaster Recovery and Business Continuity

NaviSite MAS includes built-in disaster recovery and business continuity. With a state-of-the-art operations center and a highly resilient service delivery infrastructure spanning multiple data centers, NaviSite MAS minimizes the risk of downtime and ensures that applications are highly available.

Next-Generation, Enterprise-Class Infrastructure

MAS leverages NaviCloud, a robust, virtualized infrastructure deployed as multiple, secure infrastructure clouds hosted in NaviSite’s data centers. NaviCloud includes the basic building blocks of a system infrastructure service – virtualized servers; Windows and Linux operating systems; storage; networking; firewalls; and load balancers. Load balancing options include low-cost shared solutions to support smaller environments, and multiple virtual load balancers – deployed and managed from within the cloud portal – to support more complex environments. With NaviSite's Managed Cloud Services, customers pay only for the computing resources they use. NaviSite's resource-based pricing approach is more efficient and cost-effective than dedicated hosting and per-virtual machine (VM) pricing models. With dedicated hosting, customers pay for an entire physical server, regardless of the server utilization level.