Managed Application Services for Healthcare
Application management can present unique challenges for healthcare delivery organizations (HDOs). Evolving rules and regulations can be difficult to decipher, let alone to apply to third-party technology providers. When providers have access to personal healthcare information (PHI), they too must meet HIPAA requirements. While many providers promote compliant solutions, the onus to vet these claims falls on HDOs.
Some HDO’s may think that third-party management is a top security concern. A recent study showed that most ePHI breaches in the US actually resulted from the incorrect storage and disposal of paper or hard disks, or from the theft of mobile devices.* For many HDO’s, finding a trusted application hosting provider can help alleviate pressure to expand IT workforces to keep up with maintenance and eliminate the need for up-front capital expenditures tied to evolving technology.
Finding a Provider to Grow With
Application hosting requires specific technical expertise, not only for daily management, but for ongoing support and maintenance. Navisite offers complete application hosting: everything from Oracle ERP and Microsoft Dynamics, leveraging our powerful NaviCloud® platform, to environments designed for your company’s unique needs. Our solutions work to provide…
- Reduced Staffing Requirements- Supports lower TCO, compared to on-site infrastructure and management.
- Built-In Flexibility- Services can be customized to meet unique processing or security requirements, case-by-case.
- A Client-Focused Service Model- Expert Client Managers learn clients’ operations and goals to provide prudent service, proactively advise and remedy issues quickly.
- Enterprise-Class Data Centers- Navisite has 10 data centers, reaching both coasts of the US and the UK, including multiple Tier 3, SSAE-16 standardized centers.
Reliability and Security Built-in
Navisite’s MAS solutions are backed by state-of-the-art operations centers in key geographic locations and a highly resilient service delivery infrastructure spanning multiple data centers. This technology works to build support for business continuity and disaster recover (BCDR) into every MAS solution.
Our security technology provides intelligent threat defense, including identity-based access control and denial of service (DoS) attack protection. Concurrently, regular upgrades and enhancements to apps, including vendor-released patches, service packs and major upgrades, work to keep your solutions current and free of potentially harmful vulnerabilities.
Putting the Client First
Navisite maintains all elements of the service infrastructure that supports applications, including networks, databases, servers, operating systems and interfaces to complementary applications. Our solutions also provide the transparency required to help make complying with reporting and regulatory requirements, such as HIPAA, easier.
Navisite’s client-focused Client Managers and Technical Client Managers develop an understanding of your business requirements and goals to provide effective end-to-end application management. For further peace-of-mind, we offer guaranteed service levels covering performance, application availability and response and resolution times.
*Data published in MEDCITY News, “ePHI Security Issues in Cloud Computing,” by Gilad Parann-Nissany, 5/30/14: http://bit.ly/1PuAKZu.