Keg Restaurants Ltd. Strengthens Security and Modernizes JD Edwards
Keg Restaurants Ltd. (The Keg) is a renowned Canadian-owned chain of steakhouse restaurants and bars with locations across Canada and the United States. To support its expansive and fast-paced operations, the company has long depended on JD Edwards (JDE).
Partnership with Navisite, Part of Accenture
Since 2019, The Keg has trusted Navisite, part of Accenture, as a strategic partner to deliver managed services for JDE, ensuring stability, security, and ongoing optimization. In early 2025, Navisite’s ongoing management of The Keg’s JDE environment revealed the opportunity for a strategic upgrade initiative.
Recognizing the Need to Upgrade
The Keg team proactively sought to avoid security and performance risks associated with remaining on legacy systems. With security standards tightening and vendor support shifting, upgrading from a 32-bit to a 64-bit environment quickly rose to the top of the priority list.
“We’re very appreciative that Navisite is always on the ball,” noted Craig Lucas, Director of Finance, Applications, and Intelligence at The Keg. “The team knows what we need to keep our information secure, and that led us into this JD Edwards upgrade project.”
Navisite began by conducting a full assessment of the environment, then developed a detailed modernization plan that began with getting current. Working closely with Craig and his team, Navisite completed the upgrade from 32-bit to 64-bit in 12 weeks – bringing JDE in line with current security, performance, and vendor requirements.
A Trusted Partner Throughout the Journey
Craig emphasized that Navisite has been more than a vendor. They’ve been a trusted strategic partner throughout the upgrade project and across their seven-year relationship. Several qualities set Navisite apart:
A Relationship Built on Reliability:
Navisite consistently delivers on its commitments—something that, Craig noted, cannot be taken for granted in the world of technology partnerships.
Responsive, Proactive Support:
The Keg’s primary Navisite team is known for prompt responses – both during business hours and even on weekends - efficient issue resolution, and an unwavering focus on The Keg’s success.
Expert, Strategic Guidance:
Navisite’s deep understanding of JDE and its future roadmap enabled The Keg to make informed decisions, including the critical 64-bit upgrade that ensured ongoing security and supportability.
Benefits of Getting Current
Since getting current, The Keg has experienced clear operational and business benefits:
Faster processing:
Key jobs and processes run more efficiently.
Improved reliability:
The system delivers consistent, stable performance.
Elimination of older defects:
The latest version addresses previous JDE defects. Issues are rare and handled quickly, even on weekends.
Additional Benefits
Additionally, now that JDE is fully upgraded, the organization benefits from not only enhanced security and performance but also new opportunities for innovation. The Keg is actively exploring features that were previously unavailable, including JD Edwards Orchestrator, which brings powerful automation and workflow optimization to financial operations.
Navisite continues to support this next stage of modernization, offering demos, strategic guidance, and hands-on assistance to help The Keg maximize the value of its JDE investment.
A Blueprint for Success
For organizations considering a similar journey, Craig offers simple advice, “If you want a partner in cloud-based JDE, Navisite part of Accenture can lead you to success. Their knowledge is evident, their expertise is evident, and they will ensure your data is secure and your system is up to date.”
Get Current with JD Edwards On-Demand Webinar
Watch this 30-minute webinar to learn why you should upgrade your JDE environment to avoid:
Technical Debt
Security Gaps
Missed Innovation