Navisite Research Finds More Than One-Third of Companies Caught Unprepared to Support Large-Scale Work-from-Home Model

51% of respondents admit experiencing IT pains during the remote transition process, with 29% still battling issues

Andover, Mass. October 5, 2020Navisite today unveiled new research that found more than one-third (36%) of companies were not prepared to support such a large-scale and abrupt transition to a remote workforce, following “shelter-in-place” mandates issued to prevent the spread of COVID-19. As a result, more than half of the organizations polled (51%) experienced IT pains during the transition process, with a subset (29%) reporting they are still facing issues.

Navisite polled more than 100 C-level executives and IT professionals in the U.S. to understand the impact of this massive workforce relocation on business operations. Key findings from the survey include:

  • Before COVID-19, only 14% of companies had more than half of their employees working from home. Post COVID-19, more than 64% of companies have more than half of their workforce remote.
  • 36% of respondents admit their organizations were not prepared for the immediate shift to support so many employees working from home.
  • 51% of companies experienced some IT pains during the transition to a work-from-home model.
  • 29% are still battling these issues in some capacity.
  • 83% of respondents believe their companies will continue with more liberal work-from-home policies post-COVID 19.

To learn about other findings, including concerns with supporting work-from-home employees in the months ahead, download Navisite’s research report: The Overnight Shift to a Remote Workforce: Impact on Business Operations.

About Navisite

Navisite is a modern managed cloud service provider that accelerates IT transformation for thousands of growing and established global brands. Through our deep technical knowledge and strategic relationships with the world’s leading cloud providers, proven delivery methodologies, platform-agnostic approach and worldwide network of highly specialized experts, we provide the capabilities and practical guidance customers need to successfully embrace IT change and move their businesses forward. Let us partner with you to navigate the now—learn more at