In today’s fast-paced IT environment, organizations face growing challenges in managing both internal operations and external customer support. This webinar introduces a modern solution: the integration of ServiceNow ITSM with ServiceDesk as a Service (SDaaS).

By combining the power of AI-driven case management with scalable, expert-led support, you can streamline workflows, improve service delivery, and significantly reduce costs.

Some highlights from the webinar include:

• Introducing the landscape: ServiceNow & SDaaS
• Modernizing case management
• The power of unified services