Core Business Suite
The Core Business Suite is a unified solution designed to help mid-market and commercial organizations modernize how work gets done. Built on the power of ServiceNow and delivered by Navisite, part of Accenture, this solution brings together essential business functions—HR, finance, procurement, legal, and more—into a single, intuitive platform.
Start with the Right Foundation. Scale with Confidence.
Whether you’re just beginning your automation journey or working to mature your current systems, we can help you build the right foundation first. From IT Service Management and CMDB to IT Operations Management, we focus on driving value through practical, scalable steps that align with your business’s readiness and goals.
Why Choose Core Business Suite?
In fast-moving environments, disconnected systems lead to inefficiencies, missed opportunities, and poor user experiences. The Core Business Suite solves these challenges by centralizing and automating your core workflows—so your teams can focus on what matters most.
Reduce complexity across your organization
Deliver a consistent, intuitive user experience
Lower costs with a prepackaged, right-sized solution
Get up and running faster with built-in best practices
What You Get with Core Business Suite
Employee Center Pro
A personalized hub for support, tasks, and communications.
Universal Request
One entry point for all employee requests with smart routing.
Case Management
Centralized handling of HR, finance, legal, and procurement cases.
Agent Workspace
A dedicated dashboard for agents to manage and resolve tasks quickly.
Supplier Collaboration Portal
Self-service access for suppliers to update data, find answers, and resolve issues.
Benefits for Mid-Market Organizations
Lower Licensing & Implementation Costs
Get more for less with a bundled solution tailored for commercial businesses.
Faster Time-to-Value
Prebuilt components and industry-aligned workflows reduce time-to-implementation.
Scalable for Growth
Start small and expand as your business needs evolve—with a platform ready for AI and advanced automation.
Improved Experiences
Drive measurable improvements in employee productivity and customer satisfaction.
Why Navisite?
Navisite, part of Accenture, combines deep platform expertise with personalized service. We meet you where you are—whether you’re just starting your digital journey or scaling your automation strategy—and guide you every step of the way.
Beyond the Suite: ServiceNow & Service Desk Solutions
Navisite goes beyond Core Business Suite to help you get more from your ServiceNow investment.
ServiceNow Expertise
We implement and optimize ITSM, ITOM, ITAM, GRC, and more—plus support upgrades, licensing, and long-term platform growth.
Modern Service Desk Support
Get 24x7 managed support with built-in automation, fast incident resolution, and a better experience for your employees.